Independent designer / researcher / technologist / activist / roadtripper.
After an incredible run building the design capacity of the U.S. Digital Service at the White House, I am now exploring new adventures as a free agent.
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I am a design leader of many stripes. I have been called a user researcher, a visual designer, a service designer, a product manager, a creative lead, a UX designer. Sometimes I investigate human needs. Sometimes I design visual brands. Sometimes I help shape design and product strategy. Often, I work to build and lead teams.
Most of all, I try to use the tools of my trade to make peoples' lives, and the complex systems around them, tangibly better.
When not designing, I reach back to my roots in organizing, supporting the work of the social justice advocates who taught me everything I know. I care deeply about issues of racial justice, voting rights, immigration and more people-centered government programs. I help run a jobs board for designers looking to put their skills to work for world betterment.
And I am ever seeking to connect these worlds of design, technology and social change. Let's chat if I can help with an opportunity on your horizon.
A few past projects
Redesigning public assistance program application
U.S. Web Design Standards
Toward a Veteran-Centered VA
U.S. Digital Service Playbook
U.S. Digital Service Visual Brand Identity
Redesigning the journey to critical benefits for Americans in poverty
Introducing the U.S. Web Design Standards
Meet the Presidential Innovation Fellows
Getting to Know Your Users: Tips from the VA
Design for Social Impact panel at NPR Design with Designmatters
Removing Barriers to Mobility at the 2016 Code for America Summit
Behind the Scenes: Design at the U.S. Digital Service at DesignDrivenNYC
Women Designing the Future Keynote at NJIT
Responsive Web Design podcast
Stanford Social Innovation Review: Designers' Evolving Roles in Government
Fast Company: The Top Three Nonprofit Jobs of The Future
The Atlantic: Making the U.S. Government's Web Design Less Sucky
Fast Company: Three Innovative Tools You Didn't Think Government Could Build
Currently collaborating with...
Color of Change
You...? <— click that if you want to email me :)